As you all know the current situation in the world facing the COVID-19 or commonly known as the Coronavirus, where all countries are doing their best to prevent the spread of this virus, we are following the guidelines provided by the WHO and local government bodies to help prevent the spread of this disease and to ensure our families and friends are safe and healthy. As the same, we hope you and your family are safe and healthy at this time.
We at CrownCloud have taken several steps and measures to safeguard our team as per the guidelines issued by our local government, to begin with for the coming weeks our team will be working from home.
There is no change in the support timings and/or support provided, We will continue to provide 24/7 support to all our customers as per usual. We have tools in place to ensure smooth and efficient staff communication as we had this in-place earlier as well, we expect no disruption to support related matters and/or inter-team communication.
We are also working closely with our Datacenter partners to understand the situation at their end, as each part of the world faces a different challenge at this time with COVID-19, all on-site datacenter tasks such as remote hands will be handled efficiently as our datacenter partners will continue to have staff on-site in rotations/shifts.
Please feel free to contact us if you have any queries regarding this or any other matter via our client area.
Shared Hosting Plans and Reseller Hosting Plans comes with Four different plans German location and the Directadmin VPS plan are available in Three different Locations and Four Different Plans.
We’re also very excited to announce to you that we’ve expanded our VPS hosting to Atlanta, Georgia, USA (US-East) location now.
We’re happy to announce that Adding Labels to VPSes is now available in CrownPanel.
Labeling a VPS is going to be very helpful to “mark” or “differentiate” between VPSes, for example, it will help you mark the purpose of that VPS.
To add a Label to the VPS,
The label text has a maximum allowed length of 12 alphanumeric characters!!
Each VPS can have two Labels with 3 different colors which will be RED, GREEN, and BLUE which will help you to differentiate between labels.
For example, here we add a label called “Production” with green colour,
In the above screenshot, you can see that VPS is named has “Production” with green color which can be easily identified as the VPS is active and used for production.
You can remove Label by clicking the Cross mark as shown in the above screenshot.
Hello there! As part of our series highlighting the redesign/changes in our panel, We have introduced a new option in our control panel (CrownPanel), Hard Reboot.
Previously, Hard Reboot was achieved by issuing a shutdown task and then a boot task to re-boot the system. In other words, this option is similar to pulling out the power to your PC and then plugging back in.
We recommend only having to use this option when the VPS is not responding to any of your actions, for example, incase of a kernel panic.
You will find the Hard Reboot option under the Power Control tab
Once you click on the Hard Reboot button, you will see a popup window with a confirmation and the warning / informational message.
This option is available for both virtualizations OpenVZ and KVM.
Hey There! We’re happy to announce that CentOS 8 is now available as an operating system choice on our OpenVZ based plans in our control panel.
We also have a few guides available on our wiki to start off with CentOS 8, https://wiki.crowncloud.net/#CentOS+8 — Feel free to contact our support team (via a support ticket) if you wish to see any new/different guide available on our wiki!
We hope the past year 2019 was a great one for you and wish you a amazing year ahead in 2020!
Since we don’t email customers often, we’d thought we’d use this opportunity to share a yearly highlight with you to showcase some of the topics that we’ve worked on and some things which we have coming soon for you!
OpenVZ 6 to OpenVZ 7 Upgrades
November 2019 year saw OpenVZ 6 (based off CentOS 6) reach End-Of-Life status, during which no more (or very very limited) updates would be released for OpenVZ 6.
To counter this, we had to plan and migrate over customers to a newer OpenVZ 7 based platform, which offers the same known OpenVZ while having a modern kernel (based off CentOS 7) with more operating system templates being available as well.
We have successfully completed over this migration to the OpenVZ 7 platform before November!
OpenVZ 7 Snapshots
Migration to the OpenVZ 7 platform meant that we had to work out snapshots!
OpenVZ 7 does not carry the vzdump utility that came with OpenVZ 6 so we had to roll out our own solution to handle snapshots on OpenVZ 7, We completed this up in October and rolled out to all OpenVZ 7 powered VPSes.
We have now revamped the panel UI making it more user-friendly. A few requested features such as Automated rDNS, Previous Bandwidth usage have been added in with more to come soon!
Network Capacity & Router Upgrades in Quadranet (LA1)
To further improve our networking capabilities at our LA1 Datacenter, we’ve upgraded our core-router and at the same time, increased up our network capacity as well. This should further help network performance at peak-hours and provide better stability and networking performance overall.
Finally to round off the year, we are rolling out our US-East Coast based location at Atlanta, Georgia!
We’ve evaluated and tested our Atlanta based setup with our cPanel offerings which have had good stability and networking all through the year. We extend the services available to SSD powered KVM VPSes, HDD powered KVM VPSes and Storage VPSes at our Atlanta, Georgia, USA location.
Status Area
We’ve revamped our status area to be cleaner and show more information upfront when viewing a status topic, we will be further upgrading this to handle email-notifications to customers when an issue arises as well. Checkout our status area at https://status.crowncloud.net
DirectAdmin/cPanel Updates
In mid 2019, cPanel made few changes in their pricing model which created increases in cost in the cPanel Shared/Reseller market. To provide our users with an alternative, we have started DirectAdmin powered Shared and Reseller hosting services. We will continue to support both cPanel and DirectAdmin based services, so that our customers can have an option of platform to select always.
We hope to bring you more features, services and improvements in the year 2020 and look forward to hearing from you on what you’d like to see next! Pop in a ticket to our support team if there’s anything on your mind which we can do better/different/easier, and we’ll give it a go.
Glances is a cross-platform curses-based monitoring tool which is used to see the process and resources usage. It provides the monitoring details of following:
CPU
Memory
Load
Process list
Network interface
Disk I/O
Raid
Sensors
Filesystem
Docker
Monitor
Alert
System info
Uptime
To install the Glances on your VPS, please user the following command.
Ubuntu 19.10 is now available under our 1-Click Installer in our control panel!
Ubuntu 19.10
As always, we also have an ISO/CD-ROM install method available for customers who are looking to create custom partition layouts, pre-install different packages etc.
As part of our series highlighting the redesign/changes in our panel, today we’re moving to the Settings Menu!
The redesigned settings menu for KVM based VPSes
We’ve kept the change minimal in our settings menu to keep things straightforward for our users looking for the settings they wish to change on their VPS.
We now introduce a few more settings in the OpenVZ side of things which were missing earlier,
The redesigned settings menu for OpenVZ based VPSes
We had Tun/Tap, PPP and FUSE automatically enabled for all VPSes but in some rare instances they were not automatically enabled and required you to contact us via a support ticket, to make things faster for you we now include these options in the panel as well!
As part of our series highlighting the redesign/changes in our panel, today we’re moving to the Task Log!
Redesigned Task Log Interface
The Task Log interface remains basic but quite important in highlighting completed tasks and pending tasks,
We have redesigned the interface to be more sleek when viewing multiple tasks. We plan to introduce a method to view all the tasks ran previously as well.
