Hey There! We’re happy to announce that Ubuntu 20.04 is now available as an operating system choice on our OpenVZ based plans in our control panel.
We also have a few guides available on our wiki to start off with Ubuntu 20.04, https://wiki.crowncloud.net/#Ubuntu+20 — Feel free to contact our support team (via a support ticket) if you wish to see any new/different guide available on our wiki!
As you all know the current situation in the world facing the COVID-19 or commonly known as the Coronavirus, where all countries are doing their best to prevent the spread of this virus, we are following the guidelines provided by the WHO and local government bodies to help prevent the spread of this disease and to ensure our families and friends are safe and healthy. As the same, we hope you and your family are safe and healthy at this time.
We at CrownCloud have taken several steps and measures to safeguard our team as per the guidelines issued by our local government, to begin with for the coming weeks our team will be working from home.
There is no change in the support timings and/or support provided, We will continue to provide 24/7 support to all our customers as per usual. We have tools in place to ensure smooth and efficient staff communication as we had this in-place earlier as well, we expect no disruption to support related matters and/or inter-team communication.
We are also working closely with our Datacenter partners to understand the situation at their end, as each part of the world faces a different challenge at this time with COVID-19, all on-site datacenter tasks such as remote hands will be handled efficiently as our datacenter partners will continue to have staff on-site in rotations/shifts.
Please feel free to contact us if you have any queries regarding this or any other matter via our client area.
Hello there! As part of our series highlighting the redesign/changes in our panel, We have introduced a new option in our control panel (CrownPanel), Hard Reboot.
Previously, Hard Reboot was achieved by issuing a shutdown task and then a boot task to re-boot the system. In other words, this option is similar to pulling out the power to your PC and then plugging back in.
We recommend only having to use this option when the VPS is not responding to any of your actions, for example, incase of a kernel panic.
You will find the Hard Reboot option under the Power Control tab
Once you click on the Hard Reboot button, you will see a popup window with a confirmation and the warning / informational message.
This option is available for both virtualizations OpenVZ and KVM.
Hey There! We’re happy to announce that CentOS 8 is now available as an operating system choice on our OpenVZ based plans in our control panel.
We also have a few guides available on our wiki to start off with CentOS 8, https://wiki.crowncloud.net/#CentOS+8 — Feel free to contact our support team (via a support ticket) if you wish to see any new/different guide available on our wiki!