bookmark_borderSetting rDNS in CrownPanel


In this week’s feature highlight, we look at how to set arDNS in CrownPanel.

Before knowing what is rDNS first let us learn what is DNS,

DNS is typically used to resolve a domain name to an IP address and this function is known as a forward resolution and is performed every time you visit a site on the internet.

rDNS which is known as Reverse DNS as its name implies it is a method of resolving an IP address back to a domain name.

Please note,

  • You will need to setup a A record on your domain to point to the IP, for eg, if you wish to setup on IP, then will have to have a A record pointing to If this is not possible to do, please contact us via the Client Area to setup your rDNS manually.
  • Most IP(s) should be available to setup via the automated module, in some cases, you may see a message saying “Click here to contact our support team to setup rDNS for this IP Address” for these you will need to click on the message button to open a support ticket.

Login to CrownPanel at

To Set rDNS

Click on the rDNS button/link in the top-navbar,


And enter the rDNS and click Update button.


To delete rDNS

If you wish to delete or reset your rDNS, click on the Reset rDNS button.


If using CloudFlare DNS

If you use CloudFlare, you will need to disable the proxied (orange cloud) icon for a few minutes, then you should be able to setup the rDNS.

The proxied(orange cloud) icon look like this. rDNS

Once you disabled it. it will look like this. rDNS


Please contact our support desk (create a ticket) at for IPv6 rDNS. We will add this to the panel soon.

bookmark_borderHow to set a label on a VPS in CrownPanel


In this week’s feature highlight, we look at how to set a label on a VPS in CrownPanel.

Labeling the product is come into very handy when you have multiple products and it is an identifier for your products to easily mark and/or group together.

First, Click on the “Manage” button beside the VM you wish to Label


Next, Switch to the “Label” Tab.


Next, Click on Add Label to add the label to the VPS.


Here, you can fill in the Label Text and select the Colour you wish to use from Red/Green/Blue. Then, Click on Add Label to Confirm.


After setting a label on a VPS it will look like this,


You can remove Label by clicking the Cross mark as shown in the below screenshot.


bookmark_borderHow to use Snapshots in CrownPanel


In this week’s feature highlight, we look at how to use Snapshots in CrownPanel.

A snapshot is a type of backup copy used to create the entire architectural instance/copy of a disk, or system. It is used in backup processes to restore the system or disk of a particular device at a specific time. A snapshot backup can also be referred to as image backup.

It’s easy to take a Snapshots in our control panel.

Click on Manage beside the VPS if you wish to create the snapshot


Click on the Snapshot Tab

If your VPS is a KVM based VPS it will need to be powered off (shutdown) before the snapshot can be created.


Click on Create Snapshot to create your Snapshot

  • Wait for the process to complete.
  • Once built, Your VPS will automatically boot up!
Create Snapshot

This process will take a minimum of 5 mins or more to complete depending on the size of your VPS!

The snapshot will be moved away to the backend snapshot store in the background, You can track its progress by clicking on Refresh

Once the snapshot is built, you will be presented with a UUID (Universally unique identifier), File Size, and Timestamp of Snapshot build.

You can use the UUID to specify the snapshot name if you need any help with it when contacting our support team.

UUID_Example and restore

To Naming your Snapshots, follow this instruction Click here.

The snapshot size should more or less be the same size as the VPS itself. If you feel that the size is too small compared to the data on the VPS, please feel free to contact our Support to investigate further, in many cases if there are temporary data written out to /tmp it can be a cause for this smaller sized snapshot as well.

bookmark_borderTo view Account Authentication Log


In this week’s feature highlight, we look at how to view the Account Authentication Log.

Authentication is the process of verifying the identity of a person or device. It is the mechanism of associating an incoming request with a set of identifying credentials

It is important because it enables organizations to keep their networks secure by permitting only authenticated users to access their protected resources.

To Know who had accessed your account,

Login to your CrownPanel, click on the username dropdown, and select Authentication log

Authentication log

Here you can view a list of all the login attempts made to your account along with the IP, Login time, and its Status.

If you wish to disable the authentication log for your account, this can be done, please contact us via the client area via a Support Ticket and we will disable this for your account. Please note, once the authentication log is disabled we will not be able to find out who has logged into your account.

bookmark_borderUsing SSH keys with your KVM VPS on CrownPanel


In this week’s feature highlight, we look at how to add SSH keys to your KVM VPS using CrownPanel.

An SSH key is an access credential that is similar to Username and Password, but these keys are used for the automated process.
And these are cryptographic keys using a public key cryptosystem which provides improved security to the system.

It’s easy to add SSH key in our control panel.

Click on “SSH Keys” in the navbar,

Click on “New Key” to add a new SSH key,

Once the key is added, switch to the “VPS List” from the navbar,

Click on the “Manage” button beside the VPS you wish to manage,

Switch to the “Reinstall” tab and you can now select your SSH key,


bookmark_border2Factor Authentication in CrownPanel


In this week’s feature highlight, we look at how to enable 2Factor Authentication in CrownPanel.

Two-factor authentication (2FA) is a security process in which users provide two different authentication factors to verify themselves. This process is done to better protect both the user’s credentials and the resources the user can access.

It’s easy to enable the 2Factor authentication in our control panel.

Step 1: Enable,

To enable 2Factor Authentication, log in to your account, head over to the Account Settings menu here, click on Enable 2FA.

Enable 2FA

Step 2: Verification,

Verify 2FA

Next, you will be presented with a QR code and for other devices, we also list the Account Name and Key which can be manually input into your 2FA app.

Once you’ve scanned the QR code and/or setup the 2FA profile with the Account Name/Key, Enter the token you get from your 2Factor App to verify that the 2Factor setup has been successful.

You may cancel the setup at this stage if you wish to not setup 2Factor authentication.

Step 3: Verification,

Once the token has been entered and verified, you will get a success message confirming this.

2FA Enabled Successfully,

Enabled 2FA

Upon your next login, You will be presented with the 2Factor page to confirm your token before continuing to your account.

To Disable 2FA,

Disable 2FA

You may disable 2Factor authentication by visiting the Account Settings page once logged in.

Please contact our support for any additional assistance you may need in setting up/using 2Factor authentication for your account.

bookmark_borderFeature Highlight: Enabling PPP, TUN/TAP or FUSE on your OpenVZ based VPS


In this week’s feature highlight, we look at how to enable PPP, TUN/TAP, or FUSE in our control panel.

It’s easy to enable the TUN/TAP, PPP, and FUSE modules from the VPS management portal.

1) Login to your VPS management portal(

2) Click on Manage button.


3) Now select Setting to open the module setting


TUN/TAP Module

To enable the TUN/TAP module, click on Re-enable TUN/TAP.


To verify the module, access the server through SSH and run the following command:

cat /dev/net/tun

If the output is “File descriptor in bad state” it means that TUN/TAP is enabled. If the output is “No such device” it means TUN/TAP is not enabled.

PPP Module

To enable the PPP module, click on Re-enable PPP.


To verify the module, access the server through SSH and run the following command:


You will receive a message asking for the password or some garbage characters like ~ÿ}#À!}!}!} }4}”}&} }%%% } } }%.

FUSE Module

To enable the FUSE module, click on Re-enable FUSE.


bookmark_borderFeature to set a name on snapshots now available

Hey There!

We’re happy to announce a new feature in CrownPanel to help make managing snapshots easier, The panel now supports adding/setting names to Snapshots.

Naming a Snapshots is a very useful feature, for example,

  • If you have multiple snapshots, it would be ideal to name each.
  • If you run multiple versions of software, you can name the snapshot with the version it contains

and many more usage scenarios where having a user-defined name on a snapshot would be very useful.

When you click on the dropdown marker, you are presented with 2 options,

  • Edit Snapshot Name
  • Remove Snapshot

As the name suggests, Edit Snapshot Name offers you the ability to set a user-defined name for a snapshot, for example, “My First Snapshot”,

The user interface for Edit Snapshot Name appears as shown below,

To add a Name to the Snapshots,

Select option “Edit Snapshot Name” and the text has a maximum allowed length of 32 alphanumeric characters.

And click the button “Update Snapshot Name” to name the snapshot.

In the above screenshot, you can see the example name “NewSnapshot” has been set on the snapshot we just created.

And you can also set a Snapshot Name when the snapshot is building as well.

To Remove a Snapshot,

Select the option “Remove Snapshot” as shown in the screenshot below,

And clicking the “Remove Snapshot” will remove the Snapshot as shown in the screenshot.

Stay tuned for further updates!

bookmark_borderJune 2020 OpenVZ Templates Updated

As part of our commitment to provide you with the latest and most ready-to-use service, we’ve updated all our available templates to the latest available.

This template update process ensures that any new VPS deployed will come along with the latest available packages so you don’t have to spend any time running a large initial update.

Templates for the following distributions/operating systems have been updated,

  • CentOS 6
  • CentOS 7
  • CentOS 8
  • Debian 8
  • Debian 9
  • Debian 10
  • Ubuntu 14.04
  • Ubuntu 16.04
  • Ubuntu 18.04
  • Ubuntu 20.04

As always, any existing VPS can be updated at anytime by the user, you may follow our guide for the steps required to update your VPS,

If you require any assistance in this process, please feel free to contact our support team via the client area and we’ll help you out.

Stay tuned for more!
– Team CrownCloud

bookmark_borderUbuntu 20.04 now available on OpenVZ based VPSes

Hey There!
We’re happy to announce that Ubuntu 20.04 is now available as an operating system choice on our OpenVZ based plans in our control panel.

We also have a few guides available on our wiki to start off with Ubuntu 20.04, — Feel free to contact our support team (via a support ticket) if you wish to see any new/different guide available on our wiki!

Stay tuned for more!
– Team CrownCloud